Contact Us


We're here to help! If you have any questions about your order, our products, or our policies, our team is ready to assist.

📩 How to Reach Us

Live Chat Bot

Get instant support through our Live Chat bot, available on our website. Perfect for quick questions about products, orders, or delivery.

Contact Us Form

For detailed enquiries, fill out our Contact Us form below and we'll get back to you as soon as possible. Our team typically responds within 24-48 hours during business days.

⚠️ Please note: We do not currently offer phone support. All queries should be directed through our Live Chat bot or Contact Us form for the fastest response.

✉️ What We Can Help With

  • Product information and recommendations
  • Order status and tracking
  • Shipping and delivery queries
  • Returns and refunds
  • Subscription management
  • Product ingredients and allergen information
  • General customer service

📍 Business Information

Company: GummyUp+
Location: Unit 11 Fleetsbridge business centre, Upton Road, Poole BH17 7AF United Kingdom
Email: admin@gummyup.co.uk
Website: gummyup.co.uk

⏰ Response Times

We aim to respond to all enquiries within 24-48 hours during business days (Monday-Friday). During peak periods or weekends, response times may be slightly longer, but we'll get back to you as quickly as possible.

🔒 Your Privacy

Any information you provide through our contact forms is handled in accordance with our Privacy Policy. We will only use your details to respond to your enquiry and will never share your information with third parties without your consent.

Ready to get in touch? Use our Live Chat bot or Contact Us form and we'll be happy to help!