Terms of service

Terms & Conditions – Gummy Up

These Terms & Conditions (“Terms”) govern your use of the Gummy Up website and your purchase of products from us.

1. About Us

The website gummyup.co.uk is operated by Gummy Up, United Kingdom.

2. Eligibility

To place an order, you must be at least 18 years of age and provide accurate personal details.

3. Orders & Payments

  • All orders are subject to availability and acceptance.

  • Prices are displayed in GBP (£) and include VAT where applicable.

  • Payment must be made in full at checkout using the payment methods provided.

4. Shipping & Delivery

  • Orders are processed within 1 working day.

  • UK orders are delivered by Royal Mail or Yodel.

  • International orders are delivered via Royal Mail tracked services.

  • Delivery times are estimates and may vary due to courier delays or peak periods.

(See our Shipping Policy for full details.)

5. Returns & Refunds

  • Returns are accepted within 14 days of delivery if the product is unopened and in its original condition.

  • Opened or unsealed food supplements cannot be returned for safety reasons.

  • Refunds are processed to the original payment method once the return is received and inspected.

(See our Refund Policy for full details.)

6. Use of Products

  • Our gummies are food supplements and not intended to diagnose, treat, cure, or prevent any disease.

  • Always follow the recommended usage instructions on the packaging.

  • Keep out of reach of children.

7. Intellectual Property

All content on this website, including text, images, branding, and logos, is the property of Gummy Up and may not be reproduced without permission.

8. Limitation of Liability

To the fullest extent permitted by law, Gummy Up shall not be liable for any indirect or consequential damages arising from the use of our products or website. Nothing in these Terms limits liability for death or personal injury caused by negligence.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

10. Contact Us

For questions regarding these Terms, please reach us through the Live Chat bot or the Contact Us form on our website.

11. Subscription Pricing

We reserve the right to amend subscription pricing from time to time. Where a subscription price increase is applied, the updated price will take effect from the customer's next renewal date. Customers may cancel their subscription at any time prior to renewal through their customer portal.

Continued use of the subscription service following a price change constitutes acceptance of the updated pricing.